services

SUPPORT

When you invest in a solution you need confidence that support is readily available. We understand that any delays in getting support can have an impact on your business. With JungleAnt you can be assured that our focus is on providing the best support for every customer.

By purchasing any of our solutions you will automatically be enrolled in our basic support package that for most customers will be all that’s required.

For clients that have specific business critical support needs we can create tailored support packages which can include a dedicated contact to provide a more personalised and knowledgeable point of contact.

Training

Training admin users enables your business to get the most from our solutions.

Individual or group training sessions can be delivered on-site or through virtual meetings with screen-sharing. The training sessions will guide users on how to configure each of the solutions to gain the most value.

The training courses are designed to be interactive and encourage active participation to configure sample solutions that closely match what will be required in the production environment.

This hands-on training delivers the most benefit by providing participants with a good understanding of the solutions along with an excellent starting point for their real solution configuration.

Communication after the training is encouraged for providing assistance to attendees as they transfer their knowledge into production.

Training can be discussed and included as part of the on-boarding process for new customers while existing customers can arrange training as required.

WORK WITH US

The heart of JungleAnt is providing solutions to businesses that solve real problems and deliver value. We are always looking for new challenges and partners. We encourage you to get in touch if you’d like to work with us.

Consultancy

If you require help and guidance regarding any aspects of software within your business then we’d like to help. We are experienced with building and delivering software to businesses and have a broad array of technical knowledge that can be applied to any industry.

If you feel your business can benefit from our expertise then get in touch and we can arrange an initial free consultation to discuss your needs.

Custom Software

If none of our solutions fit your requirements then it’s good to know that we will also consider building new solutions.

We are focused on building solutions that can be customised for different clients and if we can adapt your requirements to fit that model then we will work with you to develop the solution for free.

We will work closely with your business allowing us to fully understand the requirements and deliver a solution that meets our high standards. Once development is complete all there is to pay will be a standard subscription for using the solution.

This way of working benefits your business as we invest in paying all the expensive development costs while you only pay for the final subscription. In return we have a new solution to bring to market.